Dear customer,
Due to suspicious activity, the Battle.net account has been locked. You logined your account successfully at 8:57:33 on 2010-8-12 from the 144.195.32.27, but our system shows this IP isn't your registered IP. We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, we need you follow these steps:
Step 1: Secure Your Computer
In the event that your computer has been infected with malicious software such as a keylogger or trojan, simply changing your password may not deter future attacks without first ensuring that your computer is free from these programs. Please visit our Account Security website to learn how to secure your computer from unauthorized access.
Step 2: Secure Your E-mail Account
After you have secured your computer, check your e-mail filters and rules and look for any e-mail forwarding rules that you did not create. For more information on securing your e-mail account, visit our Support page.
Step 3: Restore access to Your account
We now provide a secure website for you to verify whether you have taken the appropriate steps to secure the account, your computer, and your email address. Please follow this site to restore the access to your account: http://us.worldofwarcraft.verifyservice ... 90zg7hivdc
If you still have questions or concerns after following the steps above, feel free to contact Customer Support at http://us.blizzard.com/support/article. ... leId=20606.
Sincerely,
The Battle.net Account Team
Online Privacy Policy
Greetings,
We have determined that your World of Warcraft account has been accessed/compromised by someone not authorized to do so by the World of Warcraft Terms of Use (http://www.worldofwarcraft.com/legal/termsofuse.html).
To protect your privacy and security, we have temporarily disabled this account. Any recurring subscriptions have been suspended to prevent further monetary charges. In order to regain access to the account, you must complete the steps below to secure the account and your computer.
Please keep this email for your reference until the account recovery process has been completed.
STEP 1: SECURE THE ACCOUNT, YOUR COMPUTER AND YOUR EMAIL ADDRESS
Account compromises most often occur when a player shares login information with an unauthorized third party or plays on a computer that has a virus, Trojan, or key-logger. We recommend following the http://us.battle.net/security/checklist.html on our Account Security site at http://us.battle.net/security/index.html.
STEP 2: RECOVER THE ACCOUNT
We now provide a secure website for you to verify that you have taken the appropriate steps to secure the account, your computer, and your email address. Please go to this site and follow the instructions:
http://www.worldofwarcraft.verifyservic ... s4dhskoxau
STEP 3: VERIFY YOUR SUBMISSION WAS RECEIVED
We will contact you with further instructions once we have received and processed your submission. If you do not receive a reply within 48 hours of submitting this form, please resend it from the address listed above.
Please be aware that if unauthorized access to this account continues after the recovery process is complete, it may lead to further action against the account.
Regards,
Neil G.
Game Master Bahrdrak
Customer Services
Blizzard Entertainment
Mir kommt das alles sehr suspekt vor.This e-mail is to alert you that, according to our records, the pre-paid game time on your World of Warcraft account has been extended. You have entered a new credit card (****-****-****-530548527) as your subscription. You can go to your Account Management page to review or change your subscription type:
http://www.worldofwarcraft.restoreconfi ... rvice.html
Pay Pal and PhoneBill are also available as new options to pay for your subscription time (US only): http://www.worldofwarcraft.restoreconfi ... rvice.html
Thank you for playing World of Warcraft!
The World of Warcraft Team